Managed IT · cyber · security
The challenge
Belmond, part of LVMH, runs some of the UK's best-known hotels, including The Cadogan in Chelsea and Le Manoir aux Quat'Saisons in Oxfordshire. Both still relied on mechanical keys and legacy card readers — unreliable for staff, and out of keeping with the brand at the one point every guest touches: the door.
What we did
We specified and installed cloud-managed access control at both properties, covering guest lifts, back-of-house corridors, service entrances and staff-only areas. Access rules are set by role and by zone, and the system is linked to the hotels' property management systems, so credentials stay in step with check-in and check-out without anyone re-entering them.
The outcome
Facilities teams now manage both hotels from one platform, with a full audit trail of door activity. Staff find it far easier to run, and guests move through controlled doors without friction.
The Verkada side of this project is written up in full on our Verkada specialist site, verkadacctv.co.uk.