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Hospitality · London

L'oscar Hotel

Visitor management for a London hotel front desk

Verkada Guest sign-in at a reception desk
Verkada Guest sign-in at a reception desk

The challenge

A London hotel's front desk deals with far more than guests: contractors, suppliers and deliveries arrive through the same door. At L'oscar, a paper book was the only record — and a paper book can't answer the question that matters in an evacuation: who is inside right now?

What we did

We replaced the book with Verkada Guest. Arrivals check themselves in on a screen at the front desk, a badge prints as they arrive and the person they've come to see gets a message straight away. It runs on the same platform as the rest of the hotel's security.

The outcome

Reception has a live list of everyone on site, which doubles as the fire roll call, and arrivals get a check-in that matches the standard of the hotel.

The Verkada side of this project is written up in full on our Verkada specialist site, verkadacctv.co.uk.

Verkada GuestVisitor managementHospitality

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